I honestly admit that prior to spending any significant time with exotics vets, my first reaction when considering any examination or treatment of turtles was “But how????” Given that approximately 90% of their body is covered by a hard…
One of the best general practitioners I have ever worked with said to me once, “I’m a good vet because I have performed a lot of necropsies. I try not to let anything die without really understanding what the problem…
I have spoken before about how much I love the daily innovation that occurs in veterinary practice, to accommodate the various medical needs of an array of species. And in this video, Professor Bob Doneley of the University of…
As a vet student, most surgical training emphasises the use of the common suture patterns (simple interrupted, simple continuous, cruciate etc.) and knots (square knots and surgeons knots). So it can be a bit daunting in practice to start trialing…
Simultaneously the best and worst aspect of veterinary practice is what seems like the endless ways in which animals can thwart our best therapeutic intentions. The best because this is one of the reasons the work can be so…
Experts warned us for years about the risk of a pandemic and our lack of preparation for one. After yelling into a void of disinterest for years, the infectious diseases specialists, microbiologists and epidemiologists have earned the right to…
When you work in general practice, and do not have ready access to advanced imaging, often the maximum level of interest one has in these diagnostic modalities is simply being grateful they exist, and that there is an extremely clever…
There are few instances of respite from the confusion that most vets feel in analyzing bird radiographs. Identifying an egg is generally one of them – since the normal eggshell is radiopaque and the outline is clear. Radiography is…
One of many challenges faced by the veterinary profession in the current health crisis is the interruption to student learning. Universities in many areas across the world have had to eliminate face-to-face teaching, a decision that affects veterinary students…
The incidence and significance of certain common diseases in local native wildlife is assumed knowledge in the veterinary profession. Sometimes less widely known however, are the opportunities that exist for general practitioners to actively contribute to the research and…
Updated November 2020
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Versatile Vet is bound by the National Privacy Principles (NPPs) in the Privacy Act 1988 (the Act). We have adopted internal policies and procedures to ensure that your personal information is dealt with in accordance with the NPPs. You can see the full text of the NPPs online at www.oaic.gov.au
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We will use your personal information to improve our services to subscribers and, if appropriate, to the public:
We will not disclose your personal information to a third party unless:
To ensure we are meeting the needs and wants of our website users, and to develop our online services, we may collect aggregated information using cookies. Cookies will track your use of our web site, and may also be used to compile statistics on visits to the site in an aggregated form and log anonymous information (including metadata) such as:
When you visit our site a Cookie may be placed on your machine. Where you have visited us before the Cookie may be read each time you re-visit the site.
We do not use this technology to access your personal information and you cannot be personally identified from a Cookie.
If you choose not to have your browser accept Cookies from our site, you will still be able to view the text on the screens.
From time to time, we may advise you of new services and marketing initiatives that we think may be of interest to you. This may include newsletters and general information about Versatile Vet. If you would prefer not to receive such communications from us, please contact our Privacy Officer to be removed from the relevant circulation list. Contact details for our Privacy Officer are included at the end of this policy. Please note that we may require written confirmation of your request, for example where legislation requires us to provide particular communications to you.
Where we hold your personal information, we will provide you with access if you request. We will try to allow you access in a form and manner suitable to your needs. See also “Restrictions on Access” below.
To request access, please contact our Privacy Officer.
If we hold your personal information and you notify us that it is not accurate, complete or up-to-date, we will take reasonable steps to correct the information in the manner that you have requested. If we consider that the information we retain does not require amendment, we will annotate your request on our files.
Where providing access would reveal evaluative information generated within Versatile Vet in connection with a commercially sensitive decision-making process, Versatile Vet may give you an explanation for the decision, rather than direct access to the information.
If we have given you such an explanation and you believe that direct access to the evaluative information is necessary to provide a reasonable explanation of the reasons for the decision, we will, at your request, review the decision. Personnel other than the original decision-maker will conduct the review.
Wherever direct access by you is impractical or inappropriate, we should consider together whether the use of mutually agreed intermediaries would allow sufficient access to meet both our needs.
The Act recognises that there are some situations where it is not appropriate to provide you with access. For example when:
Should any of the situations arise, you may be denied access.
If Versatile Vet levies charges for providing access to personal information, those charges will be reasonable and will not be excessive. We will not charge you for lodging a request for access. We will provide an estimate of charges to you if you ask for it, or if it appears to us that the work will be onerous or otherwise warrants charges.
We are committed to maintaining safeguards to protect personal information against unauthorised use, disclosure, access, alteration, destruction and accidental loss. All personal information we hold is dealt with in accordance with the NPPs and industry standards for the security and protection of information. Your personal information is stored securely and access is restricted to authorised personnel only. Our computer systems require access passwords, and these are kept secure. Internal policies exist on management of personal information and staff and relevant contractors are required to ensure compliance with these policies. All our staff and relevant contractors are required to read this policy and understand their responsibilities in relation to your personal information.
We will not transfer your personal information outside Australia unless:
We may update or change this policy from time to time. When we do so, we will publish the current policy on our web site, and make it available in hard copy on request by contacting our Privacy Officer.
If you have any suggestions or concerns that are not addressed in this privacy policy, please contact our Privacy Officer.
Contact details for our Privacy Officer are included at the end of this policy.
We are committed to constantly improving our procedures so that your personal information is treated appropriately.
If you feel that we have failed to deal with your personal information in accordance with the NPPs or this policy, please speak to us so that we have an opportunity to resolve the issue to your satisfaction.
The person to contact is our Privacy Officer.
Our Privacy Officer will manage the following process for us to:
If this process does not result in an outcome that is satisfactory to you, you may contact the Information Commissioner’s Office. We will work together with the Information Commissioner’s Office to resolve the issues between us.
The contact details for the Information Commissioner’s Office are as follows:
GPO Box 5218 Sydney NSW 2001 Tel: 1300 363 992 E-mail enquiries@aoic.gov.au
Further information about privacy and your rights can be obtained at the Federal Information Commissioner’s website at www.aoic.gov.au.
If you wish to access any personal information of yours that we are storing, or have a query about this policy, please contact our Privacy Officer
In the absence of a notice that we post prominently on our website to be read with this Policy, our Privacy Officer is the Managing Director of Versatile Vet and he/she may be contacted at:
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